MobiSend Privacy Policy
Effective Date: January 1, 2026
MobiSend (operated by Anchorline INC) is an authorized national payment center. As an authorized national payment center it is our duty to provide you with the highest customer service and safeguard your personal data. This Privacy Policy details how mobisend.net collects, uses, protects, and discloses personal information when you use our website or phone recharge services.
Information We Collect
- Account & Contact Data: First name, last name, email address, and optional contact phone number when you register or reach out to support.
- Transaction Details: Recipient mobile phone numbers, selected wireless carrier, plan denomination, order reference numbers, and timestamps.
- Payment Information: All card data is processed directly through secure, PCI-DSS compliant payment gateways with 256-bit SSL encryption. MobiSend does not store full credit card numbers or security CVV codes on our servers.
- Log & Technical Information: IP address, browser type, device category, and access times for fraud prevention and service optimization.
How We Use Your Information
We use the information collected solely to:
- Process and deliver your mobile recharge and bill payments.
- Send order receipts, delivery confirmations, and account notices.
- Provide customer service and respond to telephone inquiries (800-488-1650).
- Prevent fraudulent transactions and protect the integrity of our network.
Data Security
Send credits to friends and family using their local provider securely. We use encrypted payment gateways to ensure your data is safe. We implement physical, electronic, and managerial safeguards to protect your personal information against unauthorized access, loss, or alteration.
Sharing of Information
We do not sell, rent, or trade your personal information to third-party marketing companies. We transmit only the necessary recipient telephone number and airtime amount to the carrier or mobile network operator for transaction completion.
Contacting Our Privacy Officer
If you have any questions or concerns regarding our privacy practices, please contact us at support@mobisend.net or toll-free at 800-488-1650.